FAQ
Categories
Product & Fit
What sizes do your hats come in?
Our standard Retro Lids fit most heads up to size 7 ¾. Each hat includes an adjustable snapback for a perfect fit.
What makes Retro Lids different?
Every hat is designed around an era — not a team or state. We use premium fabrics, 3D puff embroidery, and clean retro-inspired silhouettes built to last.
How do I clean my hat?
Do not machine-wash or use a dishwasher. Hand-wash gently with mild soap and cold water. Spot-clean stains with a soft cloth and let it air dry.
Shipping
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Do you offer free shipping?
Yes — U.S. orders over $75 ship free.
Can I track my order?
Absolutely. Once your order ships, you’ll receive a confirmation email with your tracking number.
Returns & Exchanges
What is your return policy?
All sales are final unless your product arrives damaged or defective.
If there’s an issue, email info@retrolids.co with your order number and photos, and we’ll take care of it.
Can I exchange my hat for a different size or design?
Because we make limited-run drops, exchanges aren’t guaranteed — but reach out and we’ll do our best to help.
🎁 Gifting & Community
Are Retro Lids good gifts?
Absolutely. Our hats make the perfect gift for music lovers, old souls, and anyone who still reps their favorite decade. Gift cards coming soon!
Do you have a loyalty or VIP program?
We’re building a Retro Lids VIP community — early access, behind-the-scenes drops, and special giveaways. Stay tuned and sign up for our email list to join early.
Brand Story
What does “Wear the Era” mean?
It’s our mantra — a reminder that you’re not just wearing a hat, you’re repping a piece of who you are. Each Retro Lid is a time capsule that keeps the spirit of your favorite era alive.
Where are Retro Lids made?
Designed and embroidered in the U.S., with materials sourced globally and produced by trusted manufacturing partners for quality and durability.
General
Can I sign up to your newsletter?
Yes! Just enter your email in the sign up form at the bottom of this page, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.